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Please leave a message about your height and weight after purchase Product Description All mascot costumes are brand new, in excellent condition and made with very soft and sanitary material. Head material: POLYFOAM (not paperboard) Size Chart S : 166cm-170cm (5’5” – 5’7”) M: 171cm-175cm (5’7”- 5’9”) L: 176cm-180cm (5’9 -5’11”) XL: 181cm-185cm (5’11-6’1”) XXL: 186 cm-190cm (6’1”-6’3”) Items will be shipped within 1-5 business day on payment received. Please do let us know which size you need when ordering, otherwise we will ship the default size M=5\\\’7″ – 5\\\’11”. If you need larger or smaller size, please send us your weight, height, chest and waist measurement. Discount accepted if you buy multiple costumes. CUSTOM ORDER WELCOME! the mascot is ONE SIZE FITS MOST Adults 5’3″(160cm) to 5’10″(178cm) tall and under 200 lbs weight. If you need larger or smaller size, please send us your weight, height, chest and waist measurement. .normally we charge a little customize fee About transportation: 1. For most of the internatio nal shipping, we use the logistics provider designated by the website and China Post Airmail, we can provide a faster shipping method upon request. 2. It is the customer’s responsibility to know which products can be legally imported into his/her country. 3. Multimodal transport: As long as the goods come from the same place of receipt, we will carry out multimodal transport. If you have any questions, please drop us a line on eBay. You just have to buy and wait for us to update and merge and send your invoice with the correct shipping. 4. Provide a tracking number. Travel time does not include weekends, holidays or delays due to weather or customs or postal delays in your country. (Unfortunately, we have no control over the mail!) 5. We are open 7 days a week, but only ship (Mon-Fri)! (except holidays). 6. Please note that international shipping will take longer to reach your company than domestic shipping. Shipping method and customization can affect speed. We remind buyers that because this is a cross-border transaction, sellers have no control over what happens during shipping and customs. We urge buyers to be aware of this situation regarding payment: 1. We collect payments through various methods specified by EBAY. Payment should be made within 3 business days of purchase unless you agreed with us prior to purchase. 2. Please make sure you have a valid/confirmed payment method before bidding. 3. If the payment cannot be completed, please contact us through the eBay website information system (tell me the eBay product number) to discuss how to complete the payment. You must be at least 18 years old to purchase this product! About after-sales: 1. 30 Days Return Policy: If the product received is defective or does not meet the list, please contact us within 3 days of receipt and explain the problem. Once approved, we will arrange for your return or a full refund. The item must be returned in the same original packaging as received. 2. Customer satisfaction is very important to us, so if you have any questions about the products you want to buy, or the products you have already purchased, please contact us through eBay information, we will answer any questions for you and do our best Best efforts are made to resolve any existing issues. 3. Your satisfaction is the most important thing to me. Please contact us immediately for any issues you may have (such as defects or damage in transit) before leaving any negative or neutral feedback. If you give us this opportunity, we will make it right for you! Thank you for your offer and happy shopping!