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About Us Started in 2018, Greatopalstore has flourished into the good & reliable Manufacturer and exporter of Sterling Silver & Gold Jewelry & Loose Gemstones, Beads & Diamond Jewelry etc. Greatopalstore is Wholesale Supplier of all of Gem Stones, precious, semi precious stones. We also supply Gemstone as per your Requirement and Design We have a large section of Earrings, Charms, Pendants, Necklaces, Brooches, Anklets, Toe Rings, Bracelets, Cufflinks, Rings & all kind of Jewelry. We follow the principles of honesty, positivity and quick service. If you have any kind of questions considering the item you are going to buy or just bought. We will do our best to help you. Your trust and satisfaction is our Goal. Payment We accept Payment through PayPal only, Which is the Best and Safest gateway service available in the world. You can also pay using your credit card, via Pay Pal by using PayPal as a guest. Payment should be made within 3 days of Purchase/Win the Item (s). Shipping We offer FREE shipping on all orders! We believe in fast and timely shipping, delivery within 10 to 35 days through India Post & handling time is Two days of working ( Monday to Friday ). It varies due to the different mail services providers. We will inform you the step by step progress of consignment status, The Item will be shipped in safe packing. The buyers are responsible for additional charges VAT, Custom fees, Import Duty etc. In the very unlikely event that your item is lost or damaged during post.We are responsible and will issue either a full refund or replacement. Returns If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Shipping cost, insurance, duties and taxes fees is Non-refundable. Please contact us before sending any return. Send returns by registered mail only. Return fees will be paid by buyer only. Feedback PLEASE LEAVE 5 STAR RATING FOR OUR PRODUCTS. Please don’t leave neutral or negative feedbacks to me before you contact me. All problems can be solved with good communications. Positive feedback is important for us. In case you have any problem with our product than kindly let us know, our Expert Support Team will try to solve all your queries. After the package delivered and you are satisfied with it, please leave a positive feedback for us, it will great help for us. Contact Us We are dedicated to make your purchase a pleasant and happy experience and appreciate and look for repeat customers. Questions are welcomed to ensure your complete satisfaction. Please don’t hesitate to contact us for any information & query. Your each and every query will be responded very same business day. FEEL FREE TO CONTACT US FOR ANY TYPE OF INQUIRE OR ISSUE. WE WILL DO OUR BEST TO RESOLVE YOUR PROBLEM AND ISSUE. FAQs 1 – We are specialists in making Jewelry & Color Gemstones. If you are looking for natural high-grade gemstones, you have come to the right place. 2 – Do you have any store or office where I can view the items I am interested in? Yes, We do have our store and factory in Jaipur, Rajasthan, India. 3 – How will I be refunded? Refunds will be issued in full for the original item price you paid. Refunds will be processed promptly (typically within three working days) via the same payment method you used to make the purchase. 4 – Do I have to pay for return shipping? Yes, buyers are responsible for return shipping 5 – Are your Gemstones Natural? All of the Gemstones we use are 100% natural. 6 Are your gemstones Treated? For some kinds of stones, we use heat treatment only. Some coloured stones are commonly heat treated to bring out the intense colour of the stone. We will mention in the description if we will use treated stones in the listing. 7 – Do you sell Gold & Silver Jewelry also? Yes, we do sell Gold & Silver Jewelry. Even we custom Jewelry. If you have any design in your mind just tell us. We will do our best to make it perfect as your desire. 8 – I am looking for a particular stone which is not listed on your site, can you source it for me? If you have a requirement for a certain type of stone, please let us know and we will do our best to Prepare it for you otherwise we’ll arrange for you. 9 – Do you sell Certified Gemstones? Yes, most of our customers don’t require any certification but on the demand of our customers. We send the Gems to IGITL (International Gem Institute Testing Lab Private Limited) for Testing Certificate. For the testing report of each gemstone, you need to pay US $15 extra. have a great day greatopalstore